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The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More

The Increasing Stress of Practice Administration

Apr 08, 2015 at 12:54 pm by steve

“You have to wear so many hats,” says Jimmy Norman, practice administrator at University Orthopeadic Clinic (UOC) in Tuscaloosa. He has run five practices in his 2.... Read More