customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More
Birmingham Medical News November 2024 Cover

November 2024

Nov 26, 2024 at 01:11 pm by kbarrettalley

Your November 2024 Issue of Birmingham Medical News is Here!