customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More
Birmingham Medical News October 2024 Cover

October 2024

Oct 16, 2024 at 10:27 pm by kbarrettalley

Your October 2024 Issue of Birmingham Medical News is Here!