customer care

The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs   In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More
Cover image of the Birmingham Medical News

February 2025

Feb 18, 2025 at 04:28 pm by kbarrettalley

Your February 2025 Issue of Birmingham Medical News is Here!