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The Vital Role of Customer Journey Mapping in Healthcare Organizations

Jan 03, 2024 at 09:15 am by steve

By Kirstan Cecil & Helen Combs In today’s landscape of healthcare consumerism, where patient expectations mirror the convenience of Amazon and the high touc.... Read More

Shelby Baptist Medical Center Committed to Medical Advancements

Nov 28, 2023 at 03:30 pm by steve

By Holly Dean The fourth quarter of 2023 has been an exciting time at Shelby Baptist Medical Center. In the last few months, we have demonstrated the commitment of ou.... Read More

Revolutionizing Healthcare: Embracing Innovation for a Better Future

Aug 15, 2023 at 12:45 pm by steve

By: Courtney N. Haun, PhD, MPH Introduction In this age of rapid technological advancements, it is crucial for healthcare professionals to explore innovative ideas that have.... Read More

Birmingham’s Bustling Rare Disease Presence

Jun 27, 2023 at 11:45 am by steve

By Diane Ramsey-Paige, BSN, CCRC Among the many things Birmingham is known for – including being the founding city for Veteran’s Day and having delicious food &nd.... Read More