Ascension St. Vincent’s Birmingham and UAB Hospital were among the nation’s top 100 hospitals to receive the national Consumer Loyalty Award from NRC Health. Both organizations are the only in Alabama to receive the award. NRC Health’s loyalty-based hospital ranking recognizes the top 100 healthcare facilities that are working to cultivate long-lasting loyalty among their patient populations.
“Ascension St. Vincent’s Birmingham is both humbled and honored to receive this national recognition. Our unique brand of healthcare is made possible by our people,” said Andrew Gnann, Ascension St. Vincent’s Birmingham President.
NRC Health used results from its national market insights study, which polled more than 310,000 consumers across the U.S. from April 2021 to March 2022. To qualify for the list, an organization had to secure at least 150 top-of-mind mentions from customers in the survey.